Common Questions and Using Our Website
For help using our website and answers to common questions we encourage you to check our common questions page. If you cannot find your answer there our Customer Service team will be happy to help you.
Common Questions and Using Our WebsiteThe PartsTree Difference
At PartsTree.com, we are committed to making your customer experience as close as possible to what we would like to experience. Click here to find out what we're doing to improve your service and how we are different from our competition.
The PartsTree DifferenceOrder Status
If you would like to view the current status of or request/approve changes to your order you can do so here.
Order StatusContact Us
If you have a question or need to communicate with us send us an email or call us, we'll be happy to help. Using the email form on this page is the most efficient method of getting in touch with our customer service representatives.
Contact UsHelpful Information from STIHL
To help you get the most out of your STIHL equipment, the professionals at STIHL offer a full line of helpful information on a variety of topics. Click below to check out their How-To Guides for landscaping tips, tutorials on equipment maintenance and much more!
Helpful Information from STIHLTerms and Conditions
Click here to read the Terms and Conditions associated with ordering products from the PartsTree.com website. Users should read and must agree to these conditions before making a purchase.
Terms and ConditionsPrivacy Policy
Click here to read PartsTree.com's policies with respect to what confidential information we collect and how we use that information.
Privacy Policy